STATE OF RHODE ISLAND AND PROVIDENCE PLANTATIONS

DEPARTMENT OF REVENUE

One Capitol Hill, Providence, RI  02908-5890

Division of Motor Vehicles to Close Rhode Island Mall Branch;
Extend Days at Wakefield Branch; Road Exams Relocated

The Division of Motor Vehicles (DMV) will permanently close the Rhode Island Mall branch location, effective Saturday, August 7, 2010. To accommodate the closing, the Wakefield branch will expand operations to four days per week (Monday, Wednesday – Friday) starting Wednesday, August 11, 2010.

DMV recently completed major renovations at the Wakefield branch to enhance the customer experience. The waiting area was expanded by 2000 square feet and seating capacity increased almost threefold from 65 to 155 seats. In addition, new windows and new air conditioning units were installed, creating a brighter, more comfortable waiting area.

The DMV also announced that beginning Tuesday, August 10, the main testing site for DMV road exams will move to 325 Melrose St. in Providence (the location of the Safety & Emissions Inspections office). Appointments for road tests must be scheduled in advance at any DMV location or by calling 462-5808. Hours of operations for road exams at the Melrose location will be 8:30 a.m. to 3:00 p.m. Monday through Friday. Road Exams will also continue to be offered at the DMV Middletown office on Tuesdays and Thursdays.

The new Melrose St. road testing facility provides a waiting area for the public, restrooms, and the ability to complete the entire license transaction at a single location. Customers who successfully pass the road test will be able to obtain the temporary license at the Melrose facility, with the permanent license sent by mail within two weeks.
Customers with road exams scheduled in Pawtucket through Friday, August 6, should go to the existing Pawtucket test site at the Lynch Arena on Andrew Ferland Way. Customers with appointments scheduled for the Pawtucket site after August 10, must go to the new Melrose St. facility in Providence.

“As we continue to make improvements to the DMV, we appreciate the public’s patience and understanding,” said Sally Strachan, Administrator for the DMV. “There will be many changes in the coming months, and I urge the public to visit the DMV website for the most up to date information on branch locations, hours of operation and services.”

Please see the attached sheet for details on the updated days and hours of service at each location. In addition, the public is able to process certain transactions on-line at www.dmv.ri.gov, at local AAA offices, and through the mail.

Please visit the website at www.dmv.ri.gov for hours of operations and other useful information.
 

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DMV Facilities and Hours
Effective August 7, 2010

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Pawtucket

100 Main Street

Monday through Friday

8:30 am - 3:15 pm

Middletown

73 Valley Road

Monday through Friday

8:30 am - 3:30 pm

Wakefield (Effective August 11 th)

Stedman Government Center

Tower Hill Road

Monday, Wednesday – Friday
8:30 am - 3:30 pm

Warren

1 Joyce Street

Tuesday, 8:30 am - 3:30 pm

Warwick Express*

Rhode Island Mall

Tuesday through Friday

12:00 pm-7:30 pm

Saturday, 12:00 pm - 4:30 pm

*Closing on Saturday, August 7th

Woonsocket

217 Pond St. (Dept. Labor & Training Bldg)

Monday through Friday

8:30 am - 3:30 pm


Operator Control

Harrington Hall, Pastore Campus, Cranston

Monday through Friday

8:30 am – 3:30 pm

Safety and Emissions

325 Melrose St., Providence

Garage: Monday – Friday, 7:00 am – 3:30 pm

Office: Monday – Friday, 8:30 am – 3:30 pm

Main Road Test Site (Through Friday, August 6 th)

Road Exam Check-In Site, parking lot across from Lynch Ice Arena, 25 Andrew Ferland Way, Pawtucket

Monday – Friday, 8:30 am – 3:00 pm

Main Road Test Site (Effective August 10 th)

325 Melrose Street

Providence

Monday – Friday, 8:30 am – 3:00 pm

Middletown Road Test Site

Middletown Branch

Tuesday and Thursday, 8:30 am to 3:00 pm

For a list of services provided at each branch, please see www.dmv.ri.gov.

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Rhode Island DMV Warns Consumers of Bogus DMV Website

The Rhode Island Division of Motor Vehicles (DMV) issued a warning to Rhode Islanders of a bogus website asking motorists to register their vehicles using a credit card. The site: http://www.riregistrationrenewals.com is in no way associated with the Rhode Island DMV.  To date, it appears no Rhode Island motorists have accessed the fraudulent services via the website.

Rhode Island is one of a number of states that have been targeted, including Vermont and New York. If motorists using search engines type in "Rhode Island registration renewals," or a similar search phrase, the bogus website may be a link that appears. The Rhode Island DMV is warning computer users not to visit these websites, and only visit the official Rhode Island Division of Motor Vehicles website to do their on-line transactions.

Rhode Island DMV is working with the state's web portal manager, RI.gov, to monitor web activity, and has contacted web search engines, such as Google, to have the fraudulent sites removed.  The Rhode Island State Police and the Office of Attorney General have been notified of the fraudulent website. If a motorist believes they used the fraudulent website, they should contact the RI State Police Detective Bureau, at 444-1000.

Rhode Islanders looking to legitimately conduct transactions with the Rhode Island DMV through the Internet should visit www.dmv.ri.gov.