Customer Information Referral and Assistance
Customer Information Referral and Assistance Center:
Since the Department of Elderly Affairs
became a cabinet-level agency in 1977, information and referral
has been an integral part of the programs and services the DEA
offers to help seniors, families, and caregivers assure the independence and dignity of elders.
The DEA Customer Information Referral and Assistance Center ( CIRAC) is staffed by Customer Information Specialists who are trained to answer questions, provide information and referral, and offer counsel regarding the issues of growing older in Rhode Island. Some of these issues may include:
health insurance,housing, medication assistance,Medicare and the Medicare Prescription Drug program (Medicare Part D), Rhode Island Pharmaceutical Assistance to the Elderly (RIPAE), Medicaid and other support programs and services.
Each year, CIRAC staff answers more than 25,000 consumer inquiries.
To locate the nearest Community Information Specialist or For information call 462-3000.
The "Ask Rhody" web site puts Rhode Island social service support programs at your fingertips.
When you click on www.askrhody.org you can get information on services for children and families such as Rite Care, Food Stamps, the Family Independence Program or Child Care.
The web site also includes information on services for seniors and adults with disabilities such as the Medicare Savings Program, Medicaid or General Public Assistance . The "Ask Rhody" site also offers a listing of Department of Human Services offices and telephone numbers.
"Ask Rhody" is funded by the Centers for Medicare and Medicaid Services and the RI Department of Human Services .
Elders, adults with disabilities, family members and caregivers can dial "211" to get additional information on programs and services to serve their needs.